The true portrayal of the takeaway rider： he is not hungry even when he smells the fragrance of the rice, because he is ＂full in a hurry＂
Dahe Network News (Reporter, Wang Jia) Recently, there are rumors on the Internet that some couriers have switched jobs in takeaway delivery after the year. Is this really the case?
On February 16, Dahe.com reporters randomly interviewed several couriers in Zhengzhou who were engaged in the express delivery industry and takeaway delivery staff in the catering industry. After some investigation, they found that compared with the work intensity and actual income of the courier, the work of the takeaway staff will indeed have more "temptation". But in Zhengzhou, it is not as exaggerated as online rumors.
[Phenomenon] The service industry has "jumped" back and forth, and the express delivery has been done.
"After the Chinese New Year, I haven’t jumped into the takeaway industry for the time being, but it’s normal for couriers to jump to takeout companies and takeout riders to be couriers. They are all in the same industry, and there is no fuss." Yuantong courier Mr. Wu said.
Dahe.com reporter learned that many express delivery companies in Zhengzhou will experience a shortage of manpower, and there are indeed couriers who "jump ship" to become takeaways, but the absolute value of the flow is not large, and there are also takeaways who "reverse flow" into the express delivery industry. The main reasons include industry stability, weather factors, timeliness factors, and so on.
Mr. Wu told Dahe.com that on Double Eleven last year, he jumped from Meituan takeaway company to courier company. Thinking that he could earn more money during Double Eleven, he jumped to the courier company. He usually worked as a courier for about 4,500 yuan a month, and he earned 7,600 yuan on Double Eleven.
However, in Mr. Wu’s eyes, the takeaway company is much better than the courier company. The delivery staff pays 3 to 5 yuan for a single order. If there is a peak, the delivery cost will be higher. In addition, the delivery time is divided into peak and low peak periods, and there is no need to run out all day, which is not so hard for the courier.
What Mr. Wu is most afraid of is that some packages cannot be contacted, and sometimes he has to run several times. Many packages in the community are not allowed to enter the community. After calling, there is no one at home, so he asked the doorman to let go, but the courier could not be found. If the customer complains, a penalty of 200 yuan will be imposed.
[Income] It would be good if 100 people could earn more than 10,000 yuan a month
Xiao Li, a 19-year-old from Shangqiu this year, has been delivering goods for two years. He told Dahe.com that he basically delivers about 120 parcels every day, and when he can deliver 300 to 400 parcels, the commission for sending an express is one yuan, and the commission for receiving an express is 2 yuan. If there are stable e-commerce customers in the office building or area, the income will be higher.
"To be a courier with a monthly income of over 10,000 yuan, you have to work for at least three years, and you have stable e-commerce customers. The working hours are as high as 17 to 18 hours, and you have to work from 6:30 in the morning to 11:00 or even 12:00 in the evening. 100 couriers can earn 10,000 yuan a month. The average courier salary is around 4,500." Xiao Li said.
When the Dahe.com reporter asked him if it was hard to be a courier? Xiao Li said that what is not hard to do? The courier industry has a low recruitment threshold, and there is no limit to academic qualifications and work experience. As long as the physical strength is good, it seems that anyone can do it. He feels that the courier time is still free. As long as the courier needs to be delivered today, there will be nothing wrong. He can eat when he is hungry, water when he is thirsty, and rest when waiting for customers to pick up the courier.
[Survey] You won’t be hungry even if you smell the rice, just because you’re "full in a hurry"
"Once, when I was in the elevator, a lady asked me, Master, are you hungry when you deliver takeout every day? I told her that you won’t be hungry, because you have to deliver these orders within the specified time. During the peak delivery period at noon every day, it is time to grab time. If you are in a hurry, you will be hungry." Meituan rider Mr. Yang said.
After a survey by Dahe Network reporters, it was found that there are currently many part-time delivery workers. Men born in their 90s and early 30s are the main force of takeout, including college students, freelancers, motorcycle drivers, etc. As long as they have a health certificate, a self-provided battery car or motor vehicle, and a 4G smartphone, they can work as part-time delivery riders.
Mr. Yang said that the express delivery industry is more stable, with a large number of shipments, but the income is also guaranteed; takeaway orders have to be grabbed by yourself, and the uncertainties are also higher. Sometimes, if you are not familiar with the location of the merchant and the customer, beyond the estimated time of 15 minutes, the order will be given away for free. If it exceeds 30 minutes or complaints or bad reviews, you will be fined. Sometimes you are in a hurry to deliver food, and you have to bear the responsibility for traffic accidents on the road.
As for the level of salary, Mr. Yang said that it depends on the individual. If you grab it, it is yours. The more you work, the more you get, it depends on whether the delivery staff can fight or not.
The service industry needs to be transformed and upgraded
Every "Double Eleven", there will always be people joking that it is time for the courier brother to become a "local tyrant". Now there are rumors on the Internet about how high the income of takeaway riders is.
Dahe.com reporter learned that it is not easy to earn this money. The courier delivers the courier in the wind and rain, except for the Chinese New Year, which is basically all year round. Coupled with customer complaints, unexpected incidents, etc., there are actually very few people who can keep doing it. Takeaway riders need to grab orders, the road needs to be familiar, and the speed needs to be fast. During the delivery period, the whole person is in a state of tension, and there is no way to eat on time.
According to the investigation, whether it is a courier company or a takeaway company, most of them are contracted by private bosses. Some even a table, a computer, and several relatives can form a courier outlet or a takeaway company franchise store. It is difficult to standardize management. Loose management, low threshold, and no labor security have led to a large personal flow in these industries, which seriously affects service quality.
With the advent of the "Internet" era, the model of relying on cheap labor needs to be changed urgently. Whether it is couriers or takeaway riders, they need to provide services such as social security. In the future, they should be provided with more class skills training. By improving their overall quality, they can play a greater role in social and economic development and convenience for residents.